Privacy Policy (GDPR)

The Company processes a series of personal data of Users (whether or not registered) when they use the Site https://zeugma.ro/ and/or any Service offered by our company.

This privacy policy describes what types of personal data are processed, how they are used, what your options are regarding these processing operations, and how we will respect the rights you have as a data subject under data protection legislation, including Regulation (EU) 2016/679 ("GDPR").

1. Who is responsible for processing your data?

S.C. ZEUGMA LOGISTIC SRL, headquartered in Romania, is the controller of personal data, in accordance with data protection legislation including GDPR, regarding the personal data of Users collected and processed through the Site https://zeugma.ro/ and/or in the context of Services offered through or in connection with the Site.

For data processing activities, the Company can be contacted using the following contact details: office@zeugma.ro

2. What data do we process?

The Company processes the personal data you provide when you use the Site, register on our page, contract a service, subscribe to our campaigns, wish to receive commercial communications or participate in our surveys and questionnaires, or contact us through any means of communication.

When you contact our company S.C. ZEUGMA LOGISTIC SRL through the contact form on the website https://zeugma.ro/, the data you provide (name, surname, address, phone, email, and any other personal data communicated) will be stored and processed only after checking the express consent checkbox at the bottom of the contact form.

We also use cookies and similar technologies to recognize you and your devices. How we use these technologies is described in our Cookie Policy.

3. Providing personalized offers

In certain situations, we may use information collected from you in combination with data obtained from our sales and/or marketing teams regarding your interaction with the Company, to use in the context of our marketing communications. We aim to streamline our marketing activity by offering our clients relevant and personalized products/services.

4. Performance of the contract concluded with us

When you request the provision of services, we may process certain personal data necessary for these purposes (e.g., name and surname, delivery/supply address, transaction data, etc.)

5. Managing user relations and support

We have an interest in providing adequate services through the Site to all persons who access it. Therefore, we process a series of personal data for the purpose of managing relations with Site Users. Legal basis: Art. 6(1)(f) GDPR – legitimate interest consisting of our interest in ensuring adequate services.

6. Analytics and statistics regarding Site operation

We may use personal data provided by Users or collected in the context of using the Services for the purpose of carrying out analyses and statistics regarding our Services. The analyses and statistics we perform help us better understand how we could improve our Services or Site functionalities.

7. Social media connectivity

We have implemented various mechanisms for interconnecting with social media pages, such as Facebook, Twitter, YouTube, and Instagram. If you access content posted on those social media networks, a series of public data from your profile on those social networks will also be transmitted to us by the operators of those social networks.

8. Fulfilling legal obligations

Sometimes data processing is necessary to fulfill our legal obligations, such as: reporting to relevant tax authorities and maintaining accounting records; archiving data in accordance with applicable legislation.

9. Defending rights and interests in court

For the establishment, exercise, or defense of a legal right in proceedings before a court, administrative proceedings, or other official proceedings in which the Company is involved.

10. To whom do we disclose data

We may disclose your personal data to: (i) entities and/or persons authorized by us involved in providing the Services; (ii) if we are obliged to disclose personal data for the purpose of complying with any legal obligation or decision of a judicial authority; or (iii) if we are otherwise required or permitted to do so under applicable legislation.

11. How long do we keep the data

We keep your personal data as long as necessary to fulfill the purposes for which they were collected. If you are a client of ours, your data will be kept for the entire duration of the contractual relationship, plus a minimum period of 3 years from termination (which is the statute of limitations for legal actions).

12. What rights do you have as a data subject?

According to the law, the following rights are recognized:

• a)Right of access – you can obtain from us confirmation that we process your personal data, as well as information about the specifics of the processing.
• b)Right to rectification – you can request that we correct your incorrect personal data or complete incomplete data.
• c)Right to erasure – you can request the deletion of personal data when they are no longer necessary, you have withdrawn your consent, or the data is processed unlawfully.
• d)Withdrawal of consent and right to object – you can withdraw your consent at any time regarding the processing of data based on consent.
• e)Restriction – under certain conditions, you can request the restriction of your personal data processing.
• f)Right to data portability – insofar as we process data by automated means, you can request that we provide your data in a structured format.
• g)Right to lodge a complaint – National Authority for the Supervision of Personal Data Processing in Romania, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania, anspdcp@dataprotection.ro